Parts Counter Sales Representative

Are you a people person with a knack for mechanics or parts? Do you thrive in environments where every day brings something new and where you can constantly grow your knowledge? Truck Centers, Inc. (TCI) is on the lookout for a customer-focused Parts Counter Sales Representative to join our team. In this role, you'll need to bring your strong interpersonal skills to help our customers find the commercial vehicle and equipment parts they need, whether in person or over the phone.

Shift Available:

• This position will work Monday-Friday, 8am-4:30pm with a rotation every fourth Saturday. 

What You'll Do:

• Sell Parts: Assist customers over the counter or by phone in a lively, fast-paced setting.

• Utilize Resources: Quickly and efficiently look up parts and technical information, check inventory, and locate stock within our TCI network.

• Handle Transactions: Ensure all sales transactions are completed accurately and promptly, adhering to TCI policies, including verifying signatures, credit cards, and customer identity.

• Coordinate Orders: Schedule orders for shipment, delivery, or customer pick-up, ensuring they are processed quickly.

• Process Returns: Issue credits for returned parts, verifying purchase details with original invoices or reference numbers.

• Customer Follow-Up: Regularly check in with customers on order status, provide estimates, and make routine sales calls to maintain strong customer relationships.

• Accurate Data Entry: Enter part numbers accurately to determine costs on repair orders.

Join TCI and be a part of a dynamic team where your skills will shine and your career can grow!