Project Manager II - Streets Division - San Francisco Municipal Transportation Agency (5504)

APPOINTMENT TYPE: Permanent Exempt, Full Time not to exceed 36 months – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Application Opening: October 23, 2026

Application Deadline to Apply: November 6, 2026

Contact: Yvonne Lee at Yvonne.Lee@sfmta.com 

Salary: $228,124 - $245,570 Annually 

Recruitment ID: PEX-5504-169382

Please Note: ⚠️A copy of your resume and cover letter must be attached to the online application. ⚠️

Division: Streets

Section/Unit: Parking, Curb Management, Operations and Enforcement

Work Location: One South Van Ness Avenue, San Francisco, CA 94103

Work Schedule: Monday - Friday, 8:00 am - 5:00 pm

Vacancies: One (1)

Position Description:

Under administrative direction, Project Manager II will be responsible for managing major parking technology projects and contracts supporting SFMTA’s parking, permitting, and enforcement programs. The position will manage vendors and technology service providers; coordinate with Information Technology staff, operational programs, and other SFMTA divisions; oversee system integrations and technology improvements; and manage complex procurements, contracts, budgets, schedules, and project implementation.

The projects include primarily the procurement and implementation of a new Citation and Permit Processing System and management, the modernization of the SFpark parking data environment, and the integration of parking meter data management. The application systems interface with other payment software, mobile payment applications, license plate recognition software, and evolving technology programs. These responsibilities require sophisticated integration of multiple information systems and technologies, as well as close coordination with operational programs applying those systems. The Project Manager II is responsible for preparing and monitoring project budgets; controlling project costs and schedules; developing procurement documents; managing procurement processes; negotiating and administering contracts; monitoring vendor performance, service levels, maintenance needs, invoices, change orders, amendments, and system enhancements; coordinating multidisciplinary technical staff across organizational boundaries; facilitating system integrations; managing implementation and change management activities; working extensively with City and County departments; supporting public and stakeholder outreach; and serving as a primary point of contact for assigned programs and projects.

Examples of Important and Essential Duties:

• Leads the Citation and Permit Processing System procurement, implementation, transition, and contract management, including RFP development, agreement implementation, data migration, testing, system acceptance, integration, vendor performance, and lifecycle management of the resulting agreement.

• Implements major technological and innovative upgrades involving system integrations, infrastructure, business processes, and operational procedures.

• Identifies and schedules project deliverables, required activities, and tasks; monitors progress and adjusts schedules or plans as required.

• Provides leadership and coordination to project team members, Information Technology professionals, operational stakeholders, consultants, and external service providers throughout project life cycles.

• Reviews and analyzes project proposals and plans to determine time frames, funding, implementation procedures, and allocation of staffing and departmental resources.

• Manages complex technology, service contracts and vendor relationships, including performance monitoring, invoices, change orders, amendments, negotiations, and contract compliance.

• Serves as a liaison to vendors, SFMTA divisions, affected city departments, and external partners.

• Oversees integrations among service providers and SFMTA systems supporting citation and permit processing, revenue and payment processing, maintenance tracking, parking management, reporting, and analytics.

• Reviews and approves vendor work plans, implementation plans, technical deliverables, and status reports.

• Ensures that project and program goals are accomplished in alignment with business, operational, and regulatory requirements.

• Establishes standards and procedures for project documentation, reporting, and workflow tracking.

• Collaborates with senior managers, executives, technical teams, and operational stakeholders regarding program plans, project decisions, and deliverables.

• Develops and coordinates implementation, change management training, and outreach plans for new or modified parking-related systems and functionality.

• Identifies technology and infrastructure improvements and incorporates them into procurement, deployment, and operational processes.

• Performs other duties as assigned.