Inside Sales Specialist, Flowerbuyer

• Establish a high level of rapport and trust with the Teleflora florists

• Develop in-depth knowledge of FlowerBuyer’s complete portfolio of fresh flowers and floral supplies

• Meet/exceed the daily, weekly and monthly quotas that are established for contacts and sales

• Meet/exceed the daily expected percentage of time on the telephones selling to the florist

• Use every customer contact to reinforce the Teleflora commitment to customer service

• Prepare reports as necessary for the Inside Sales department management

• Utilize appropriate order entry; call tracking and contact management software

• Participate in sales, product and process training as required

• Communicate with other departments to help meet departmental needs

• Additional duties as needed