Health Coach - RN (CAD)

Position Purpose: 

Provide telephonic disease management services to individuals within a specific disease category. Services may include educating members, counseling and coordinating care. 

Position Responsibilities: 

• Act as the Health Coach for patients within a specific disease category. 

• Meet minimum standards for productivity and clinical results. 

• Provide assessments on new participants to determine clinical risk and readiness to change. 

• Maintain accurate and timely documentation in member management software of telephonic and written communications. 

• Act as case manager when integrating with other health care service vendors as specified by individual clients. 

• May make calls to newsletter participants/members as individual client needs dictate. 

• Complete required reports in a timely manner. 

• Enhance clinical and counseling knowledge by attending and actively participating in Company training sessions. Attend relevant professional seminars to maintain licensure/certification. 

• Comply with company policies and procedures including handling confidential forms and accreditation standards.