Medical Business Associate / Receptionist - Charlevoix Surgeons

A Day in the Life 

• The Medical Business Associate (Receptionist) position will include responsibility for coordinating and scheduling operating room (OR) and endoscopy procedures, ensuring accurate and timely communication with patients, providers, and appropriate departments.

• As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.

• You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner.

• You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures. 

• You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families.