Pharmacy Technician - Patient Care Coordinator

Position Summary: 

The Patient Care Coordinator works with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. A PCC needs to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed and must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications

Major Job Duties:

• They will be responsible to coordinate medication deliveries and payment of the order.

• They will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary.

• In addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication.