Bilingual Patient Care Coordinator

The Bilingual Patient Care Coordinator will be working with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. You will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary.

Major Job Duties:

• Patient Care Coordinator works with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. 

• A PCC needs to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed 

• Provide must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications.

• They will be responsible to coordinate medication deliveries and payment of the order.

• They will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary.

• In addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication.