Patient Care Coordinator

• The Patient Care Coordinator you work with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. 

• A PCC you will need to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed

• You must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications. 

• You will be responsible to coordinate medication deliveries and payment of the order. 

• You will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary. 

• In addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication.