Managing Consultant, TradeDesk

Tradewin is seeking a Managing Consultant to lead our TradeDesk operations focused on dedicated key account operations as well as one of the HTS Classification verticals. This role is responsible for overseeing a team of 15–20 operational employees focused on:

• HTS Classification

• Shipment Management

• Document Generation

• Partner Government Agency (PGA) Requirements

The Managing Consultant will report directly to the Senior Manager of TradeDesk and play a critical role in ensuring operational excellence, regulatory compliance, and team development.

Key Responsibilities:

• Lead and manage daily operations of the TradeDesk team.

• Ensure accurate and timely execution of HTS classification and shipment document creation.

• Oversee compliance with PGA requirements and other regulatory obligations.

• Develop and implement process improvements to enhance efficiency and service quality.

• Manage customer escalations and relationships to enhance customer partnerships.

• Provide mentorship, coaching, and performance management for team members.

• Collaborate with internal stakeholders and clients to resolve issues and deliver solutions.

• Monitor KPIs and ensure alignment with organizational goals.