DoorDash USA
Posted today
Chicago, IL; Dallas, TX; Atlanta, GA; Los Angeles, CA; New York City, NYOn-site
About the Role
The Sort Capacity Manager owns network-wide capacity de-risking for the Sort organization. This role builds and maintains the constraint model that defines what “de-risked capacity” means across every 1P and 3P facility — dock door availability, floor/pallet-position space, max throughput, and optimal labor and automation.
About the Role
• Own the network constraint model — Model site capacity against its underlying constraints: dock door availability (inbound/outbound truck cadence by hour, translated from Mx forecast), floor/pallet-position space (inbound-to-outbound hourly volume vs. staging capacity), max throughput (automation vs. manual sortation rate, package profile mix, cross-dock vs. sort), and optimal labor hours required to hit max output.
• Govern spoke capacity data — Drive spoke capacity maintenance in the sort app, ensuring product reflects current facility configuration, and hold cross-functional partners accountable when it doesn't.
• Own zip-to-facility strategy — Own zip code-to-facility mapping and re-optimization as volume and rates shift, balancing service-level and cost trade-offs.
• Own device and consumable readiness — Forecast scanners, bins, and gaylords against site growth to avoid reactive procurement; own the readiness cadence end to end.
• Scope hub-to-spoke routing opportunities — Build the business case for hub-sort-to-spoke direct routing and bring recommendations forward to Network Design and Real Estate.
• Close forecasting product gaps — Identify where forecasting tools fail to capture capacity reality and drive the fix with Data/Product partners.
• Own Mx launch — Own Mx launch end to end, including CET allocation by merchant priority, negotiating trade-offs across competing merchant demands.
You're excited about this opportunity because you will…
• 3-6-12 month runway visibility ahead of any projected capacity constraint.
• Site launch recommendations delivered proactively, not reactively.
• % of high-priority Mx launches assigned an optimal CET.
We're excited about you because you have…
• Strategic model ownership — You've built and owned a capacity, forecasting, or network constraint model that became a standing input to planning — not a one-off analysis.
• Independent judgment — You can independently judge where the real bottleneck is across a large, multi-site network, without a pre-scoped problem statement.
• Cross-functional negotiation — You've negotiated trade-off recommendations with senior, cross-functional stakeholders (e.g., Network Design, Real Estate, Finance) and influenced capital-adjacent decisions.
• Physical operations fluency — You understand physical warehouse operations deeply enough to translate dock, floor, throughput, and labor constraints into a single model.
• Experience — 7+ years in supply chain, network strategy, or operations, with direct experience owning capacity planning or site launch strategy at scale.
• Executive communication — You communicate trade-offs and risk clearly and concisely to senior leadership, and you know what to escalate versus resolve independently.
We expect this position to be filled by 12-26-2026
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$136,000—$200,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .
Real, currently open roles at DoorDash USA, sourced from their public greenhouse careers page.
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