8530-Deputy Probation Officer (SFERS)

Under supervision, Deputy Probation Officers conduct general and pre-sentence investigations; investigate and supervise adult or juveniles or court wards; prepare various reports for the courts; prepare recommendations and assist the courts in detention decisions and recommendations for sentencing decisions and dispositions; supervise and counsel probationers to assist in complying with the court orders, educational and vocational services and family therapy; perform intensive case management; assist in the training of new and reassigned officers; perform a variety of specialized assignments; and perform related duties as required.

SUPERVISION EXERCISED

This position may coordinate the work of clerical/technical personnel and may be required to supervise other less experienced Deputy Probation Officers in the absence of the Supervising Probation Officer.

Working Conditions

Deputy Probation Officers may be required to work nights, weekends, and holidays, with hours and locations determined by departmental needs. Newly hired  Deputy Probation Officers for either department must complete mandatory training, during their 12-month probationary period. Officers at the Adult Probation Department are required to complete firearms training during their 12-month probationary period, as assignments may require them to carry a firearm.

Ethical conduct is critical, as off-duty behavior can impact employment status. Officers must also meet all requirements to maintain peace officer status under California Government Code regulations. The exam process for this role creates eligible lists to fill vacancies at both the Adult and Juvenile Probation Departments.

MAJOR, IMPORTANT, AND ESSENTIAL DUTIES

Deputy Probation Officers serve an essential role in supervising and rehabilitating adults and juveniles in the justice system. This position involves working with individuals who may face significant challenges, including mental health issues, aggressive behavior, substance abuse, or homelessness. Officers conduct interviews and investigations, visit individuals in custody and in the field, and gather extensive background information to evaluate the circumstances and needs of those under supervision. They also prepare detailed reports and recommendations to assist courts in detention, sentencing, dispositions, and case management decisions.

In their daily work, officers may make arrests, conduct home and in-custody visits, and represent the department in court to address probation compliance. They also interact with a variety of justice stakeholders, including law enforcement, victims, families, employers, public health, and community-based organizations, to ensure a coordinated approach to rehabilitation and accountability. A key aspect of the role includes counseling probationers, monitoring organizations, court orders, and connecting individuals to resources such as educational programs, substance abuse treatment, employment, housing, and family therapy.

Officers may participate in specialized assignments targeting high-risk populations, including gang-related probationers, repeat offenders, or those involved in drug-related activities. They may also serve on city wide task forces and collaborate with community-based organizations to address broader public safety concerns. Officers assist in training new staff and may take on temporary supervisory responsibilities as needed.

IMPORTANT AND ESSENTIAL KNOWLEDGES, SKILLS, AND ABILITIES

To succeed as Deputy Probation Officer, candidates must possess an understanding of the factors of what may cause crimes and delinquency, as well as the principles of supervision and evidence-based practices. Knowledge of local, state, and federal laws is essential, along with familiarity with time and case management, cultural competency, and array of community resources. Proficiency in a case management system and the ability to work within a diverse work environment and collaborate with our justice partners are also crucial.

Key abilities include effective communication, writing comprehensive reports, critical thinking skills, and decision-making, as well as the capacity to manage a caseload, prioritize tasks, and maintain confidentiality. Officers must demonstrate self-awareness, interpersonal skills, and the ability to navigate challenging situations with professionalism and tact. Physical fitness and the ability to arrest and detain, use a firearm (SFAPD Only), self-defense techniques, restrain individuals, and apply restraint devices like handcuffs are also necessary for the role.