Analytics Specialist

About the Role

Transform complex data into meaningful insights that drive smarter decisions and improve organizational performance. As an Analytics Specialist, you'll collect, analyze, and interpret data from a variety of sources to identify trends, measure performance, and provide actionable recommendations that support strategic and operational initiatives across the organization. Working closely with the Director of Operations and cross-functional teams, you'll develop reports and dashboards, maintain data integrity, and uncover opportunities to improve efficiency, optimize processes, and support informed decision-making.

This role is ideal for an analytical professional who enjoys solving complex problems and turning data into actionable business intelligence. You'll validate and manage data from multiple systems, create meaningful reports and visualizations, and collaborate with leaders to support business planning, operational improvements, and system optimization. Your expertise in analytics, reporting, and continuous improvement will directly contribute to innovation, operational excellence, and the organization's continued growth.

Location

• Office Location:  770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546

Hours

• Monday to Friday, 8 a.m. to 5 p.m.

Required Qualifications

• High School Diploma or GED

• Minimum 1 year experience in an appropriate clerical setting

• Reliable transportation, valid driver’s license, and valid automobile insurance coverage

Preferred Qualifications

• Associate’s degree

Essential Skills and Competencies

• Must have strong verbal and written communication skills

• Proficient and able to speak, read and write English

• Demonstrate ability to multi-task

• Must be discreet and maintain HIPAA and confidentiality in the workplace

• Able to demonstrate problem solving skills, organizational skills, and attention to detail

• Proficient with SQL, Tableau, Python, SAS, and Microsoft Office Suite

• Comfortable using digital hardware and software, as well as common office machines

Pay Range

$18—$22 USD

How We Care for You

• Mileage Reimbursement

• Minimum of 3 Weeks Paid Time Off for Full Time

• Part Time/Per Diem also accrue Paid Time Off

• Medical, Dental, and Vision Insurance

• HSA and FSA options including Dependent Care

• Company paid Short Term Disability

• Company paid Life Insurance

• 401(k) with Employer Match

• Pet Insurance

• ID and Fraud Protection

• And more...

Optimal Care is where your dedication meets a rewarding career.

Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.