Community Liaison

• Conduct outreach geared towards skilled nursing and rehab market and other levels of care as requested.

• Responsible for screening potential admissions for eligibility.

• Handle entire admission and admission related tasks/issues. Process admission paperwork with resident/family. 

• Schedule, organize, and conduct tours with prospective residents and referral sources for skilled nursing.

• Respond and follow-up with all walk-ins, phone ins, mail-ins timely and appropriately.

• Complete daily report for skilled nursing activity for admissions, discharges, outreach and other tasks as needed.

• Keep Sales and Marketing Director and Skilled Nursing Administrator informed of all sales activity daily.

• Provide assistance to the sales and marketing director at independent/assisted/ memory care campuses and special assigned projects.

• Create, plan, and implement with Sales and Marketing Team and Program Director events to bring in prospective residents such as but not limited to: seminars, speakers, themed events, and family nights.

• Develop and maintain a good working relationship with residents, families and professional providers of care.   

• Maintain a working knowledge of all software programs.

• Coordinate admissions/transfers from various levels of care to/from skilled nursing and rehab.

• Work with AL/MC Managers to assist with moving resident’s through the continuum of care.

• Meet all expectations of occupancy.

• Participate in weekend call coverage in Manager Rotation.  

• Responsible for marketing budget for skilled nursing.

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