Resident Relations Specialist - One Boynton

We are hiring a Resident Relations Specialist for our apartment community One Boynton in Boynton Beach.

As a Resident Relations Specialist, you'll play a key role in the day-to-day resident experience. From coordinating lease renewals and resident events to resolving concerns and supporting move-ins and move-outs, you'll help create a welcoming community that residents are proud to call home.

If you're an organized, people-oriented professional who enjoys solving problems and making a positive impact, we want you on our team!

Learn more about the community here: One Boynton

What We Offer

AIR offers a competitive compensation and benefits package designed to reward performance and support your success, including:

• Expected base pay rate of $19.00 to $24.00 per hour + Monthly Renewal Commissions. You will be provided a base pay rate that is in line with your skills and experience as they relate to the requirements of the job.

• Opportunity for extended time off with benefits during slower parts of the year.

• 25% Rent Discount at any AIR community.

• Career growth opportunities with a nationally recognized apartment management company.

What You Will Do

• Manage the resident lease renewal process and support resident retention efforts.

• Respond to resident concerns and coordinate resolutions with community teams.

• Assist residents throughout the move-out process, including notices to vacate and resident transfers.

• Help residents with online rent payments and account-related questions.

• Enter, track, and provide updates on service requests.

• Complete move-in and move-out inspections.

• Assist with parking and pet registrations.

• Assist with package management and resident inquiries.

• Communicate community updates and important information to residents.

• Coordinate resident events and engagement activities.

• Address policy violations professionally and consistently.

• Maintain accurate resident records and documentation.