Office Assistant

1. Phone, Customer, and Front Office Support

• Answer incoming phone calls in a professional, confident, and helpful manner.

• Greet customers, vendors, visitors, delivery personnel, and team members who come to the office.

• Create a welcoming and professional first impression for Bish Enterprises.

• Direct calls, messages, visitors, and questions to the appropriate team member.

• Communicate clearly and respectfully with customers, vendors, and internal team members.

• Take accurate messages and follow through to make sure the right person receives the information.

2. Administrative and Office Support

• Print, scan, copy, file, and organize documents as needed.

• Assist with data entry, document preparation, office records, and daily administrative tasks.

• Help maintain organized office files, records, and important documents so information can be found quickly when needed.

• Support managers and team members with office tasks, forms, reports, and follow-up items.

• Maintain office supplies, track when items need to be ordered, and help keep the office clean, organized, and functional.

• Learn and follow established office routines while taking ownership of assigned responsibilities.

3. Excel, Reporting, and Documentation

• Create, update, and maintain Excel spreadsheets from scratch as needed.

• Prepare basic reports, lists, trackers, and organized summaries for management and team use.

• Enter and organize information accurately, with strong attention to detail.

• Help compile information in a clear, usable format for internal decision-making.

• Maintain accurate documentation and protect confidential company, customer, and employee information.

4. Accounting and Payment Support

• Assist with basic accounts payable and accounts receivable office support.

• Help organize invoices, customer statements, payment records, vendor information, and related documents.

• Support customer payment follow-up in a professional and respectful manner.

• Help track open items, payment questions, and related follow-up tasks.

• Work with the appropriate team members to keep accounting-related documents and information organized.

5. Recruiting and Scheduling Support

• Assist with applicant screening, candidate communication, and interview scheduling.

• Use SmartRecruiters or similar applicant tracking tools to help organize applicants and hiring follow-up.

• Help coordinate interview times, send follow-up messages, and keep recruiting information organized.

• Support managers with hiring-related communication and documentation as needed.

6. Communication and Follow-Up

• Follow up with team members on tasks, reminders, updates, and pending items.

• Make phone calls or send follow-up messages as requested.

• Help keep internal communication organized and aligned.

• Notice when something needs attention and communicate it clearly.

• Ask good questions, take notes, remember routines, and follow through on assigned tasks.

7. Deliveries, Mail, Errands, and Practical Office Tasks

• Receive and organize mail, documents, packages, and deliveries.

• Notify the appropriate person when deliveries, documents, or customer items arrive.

• Assist with occasional local errands, such as going to the bank, dropping off documents, or picking up office-related items.

• Occasionally handle packages, walk around the facility, and assist with practical hands-on office tasks as needed.

8. Brand Representation

• Uphold Bish Enterprises’ values and commitment to providing practical, innovative solutions to the agricultural industry.

• Represent the company in a professional, friendly, assertive, and respectful manner.

• Maintain a customer-focused attitude while working in a practical, family-owned, hands-on business environment.