Industrial Truck Sales & Service Representative (FT)

GENERAL PURPOSE OF JOB:

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFE), selling our premium products, and providing conscientious customer service.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Guide each customer through RWSC’s Ultimate Fit Experience

• Provide appropriate accessory recommendation, educate customers on the benefits of each

• Generate Industrial Sales Leads

• Achieve and exceed daily productivity and sales goals

• Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards

• Maintain proficiency with product knowledge, technical, and operating standards through continuous learning

• Maintain safe and healthy work environment by following organization standards and legal regulations

• Restoring footwear exchanges from the truck visits and store for resale

• Be the Mobile Sales Representative (MSR) on truck runs, fittings, and onsite service

• Prepare, load, and unload stock to be placed on mobile unit and in warehouse for the day’s business

OTHER DUTIES AND RESPONSIBILITIES (following duties are required on all positions):

• Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software EVA

• Maintain quality service by establishing, following, and enforcing organization quality system standards

• Uphold Red Wing Shoe Company’s core values

• Willingness to perform additional duties as required

• Conduct self-accordance to RWSC policies

• Build collaborative relationships between you and key people with whom you’ll work or interact with