Import Transportation Agent

An Expeditors Import Transportation Agent responsibility may include:

• Ensure smooth and timely freight process flow

• Ensure accurate and timely data entry into our operating system.

• Track and trace Air and Ocean Import files as required.

• Ensure timely delivery of freight to customers for Import shipments.

• Ensure documents are timely sent to customer or broker for customs purposes.

• Ensure accurate and timely client and Service Providers billing.

• Interact with our customers in arranging their international shipments, meeting customer service standards.

• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)

• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.

• Understand department process flow, constantly looking for areas of improved efficiency (Your Opinion Matters!)

• Meet KPI (metrics) standards, as per the company procedures.

• Overseas communications, timely responses to emails and requests (internal and external)