Sales Trainee

Position Summary

The Sales Trainee is an entry-level inside sales role in the Salt Lake City district. It combines outbound sales development with hands-on time in Expeditors' products and operational processes. The role starts with a required 6 to 12-month operations immersion period.

During that time, the trainee works inside the district's operations teams to learn how Expeditors moves freight, clears shipments, and serve our clients. The trainee gradually builds their outreach, lead qualification, and meeting-setting work. As the trainee's operations knowledge grows, the focus shifts toward prospecting and securing first meetings for District Sales Executives and sales leadership.     The expectation is this role transitions to a District Sales Executive within 12-18 months.

Key Responsibilities

Operations & Product Immersion (Required, 6–12 Months)

• Complete a required 6 to12 month operations immersion period rotating through core products and services.

• Divide working time between operations and sales development as directed by the District Sales Manager. The split may change depending on need or progression.

• Learn the full shipment lifecycle hands-on: booking, documentation, routing, carrier coordination, customs clearance, delivery, and exception handling.

• Support operations during periods of high volume or staffing need as directed.

• Show product and process knowledge by using what was learned in operations in prospect conversations, lead qualification, and meeting preparation.

 

Outreach & Prospecting

• Make daily outbound calls, emails, and LinkedIn contacts to prospective customers in the Salt Lake City market.

• Research target companies with trade data, industry sources, and market intelligence to find importers, exporters, and supply chain decision-makers.

• Build and work prospect lists in line with district target industries and account strategy.

Lead Processing & Qualification

• Respond quickly to inbound inquiries, referrals, and assigned leads.

• Qualify leads on shipping profile, trade lanes, product needs, current providers, and decision-making structure.

• Keep contacts, activities, leads, and opportunities accurate and up to date in CRM.

 

Meeting Generation & Sales Support

• Secure discovery meetings and introductory calls for District Sales Executives and sales leadership.

• Prepare account research and pre-call briefs before customer meetings.

• Join customer meetings, presentations, and account reviews to learn the consultative sales process.

• Help existing and prospective customers grow and stay engaged by checking in with them regularly.

Learning & Development

Support ad hoc projects and assignments as needed.

During the training period, the trainee is expected to complete:

• Supply Chain Fundamentals

• At least one industry certification, such as the IATA Cargo Introductory Diploma, Licensed Customs Broker, or Transition & Implementation Level 1

• At least one Dangerous Goods certification (Air/Ground, Ocean, or Import)