AI Tool Support Engineer

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

AFS IT is seeking an IT Cyber Engineer and CSPM specialist who is passionate about cyber security and cloud technologies and eager to apply AI and code-driven solutions to optimize infrastructure.

The IT Cyber Team's purpose is to protect the AFS brand. This involves applying security strategies that implement safeguards for current and emerging security threats using all available tools, including the Wiz for Gov Cloud Security Posture Management CNAPP.

The team member will coordinate incident response across infrastructure teams according to established processes and drive incidents toward resolution. The team will assess infrastructure's ability to fulfill proposed remediation actions and make recommendations for resolving security gaps. The team will work hand in hand with infrastructure teams and information security to ensure security compliance and risk mitigation best practices are applied to the enterprise. The team will develop and implement security enhancements to protect against current and emerging security threats while balancing usability and business operations.

The Work:

Specific responsibilities involved in this role include:

Strategy (10%)

• Develop IT cybersecurity strategies and roadmaps that will align with business goals and optimize security posture of the enterprise.

• Leverage cybersecurity frameworks (CMMC, NIST-800-171, CIS) to evaluate and improve the security posture of the enterprise.

Innovation (10%)

• Drive security enhancement innovations across infrastructure workstreams.

Engineering (60%)

• Assess existing security issues within IT infrastructure.

• Build and Implement security measures across the enterprise.

• Evaluate new technologies and processes that enhance security capabilities.

• Development and implementation of security enhancement solutions.

• Respond to information security issues when infrastructure action is needed.

Ops (20%)

• Serve as a technical escalation point for day-to-day activities for IT Cyber team.

• Critical Vulnerability Response Management. This includes P1 incident creation and escalation mainly between Infrastructure (AFS IT Cyber) Team and Infrastructure teams.

• Review and evaluate Wiz for Gov vulnerability findings for escalation and remediation.

• Manage security vulnerabilities across AFS Infrastructure. This includes identifying and supporting system owners to manage risks and remediate vulnerabilities.

• Drive server patch compliance through Patch Management Incident Ticket (Monthly and application)

• Drive the removal of end-of-life software for both server and endpoint environments.

• DevOps Team Member day-to-day activities

• Effectively communicate progress and escalate impediments

• Create (design, build, test, deliver, document, etc.) work product and deliver the Product Increment according to quality standards (Definition of Done);

• Align with other team members on operational work (such as dependencies, progress, issues, etc.)

• Resolve impediments which can be solved independently or collaborate with the team and stakeholders to resolve them

• Support the Product Owner in refining Product Backlog Items, for example by writing acceptance criteria, descriptions, test-scenarios, estimation, etc.

• Gather feedback from users and collaborate with stakeholders to gather input and feedback during the Sprint to deliver a more valuable work product

• Decompose sprint stories into tasks and provide estimated effort

Create/deliver fully tested, documented, and deployable work product

What you need:

• U.S. Citizen located on U.S. soil (mandatory).

• Cyber Security Experience

• Experience with Agile methodology.

• Ability to work independently on moderately complex tasks and collaborate effectively.

Bonus if you have:

• Cloud Security Posture Management (Azure and/or AWS, GCP).

• Experience with Wiz.io’s Wiz for Gov platform

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:

$94,000—$187,600 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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