Business Office Coordinator

Summary

The Healthcare Billing Office Coordinator manages resident billing, accounts receivable, and financial recordkeeping across all levels of care. This position ensures accurate census reporting, timely billing, and compliance with organizational procedures in addition to providing support to residents, families, and internal teams with financial inquiries and processes.

Essential Functions

• Responds to billing inquiries from residents and resident representatives and maintains accurate Accounts Receivable files.

• Records and reconciles the daily census and attends daily stand-up meetings to ensure census and billing information is accurate.

• Reviews and posts ancillary charges from multiple sources.

• Monitors A/R aging weekly, processes refunds, and refers accounts for collections when appropriate based on review and policy.

• Reviews and processes Consolidated Billing requests.

• Maintains Resident Trust Account operations, including deposits, withdrawals, reconciliations, and audits, in accordance with policy.

• Verifies insurance coverage for resident admissions and outpatient therapy services.

• Reviews monthly billing for accuracy in accordance with month-end close procedures, user guides, and billing schedules.

• Prepares, processes, and mails monthly private pay statements.

• Prepares and processes daily deposits including resident payments, insurance payments, and non-A/R payments.

• Collaborates with other departments to obtain information as necessary.

• Uploads payables into AP software and forwards them to appropriate parties for approval.