Senior Project Manager (1825) - Government Operations Recovery Initiative (GovOps), Office of City Administrator

The Senior Project Manager will lead the team’s technology, policy, systems, data, and performance portfolio, driving complex initiatives that improve how the City purchases goods and services and how suppliers do business with the City. The role will have a particular focus on leveraging emerging technologies such as artificial intelligence, modernizing procurement systems, and strengthening the use of data and performance management to improve City operations. As one of two GovOps team leads, this position will lead high-priority, cross-departmental projects from strategy and design through implementation and continuous improvement. The Senior Project Manager will report to the Deputy Director of Operations and Procurement Reform in the Office of Contract Administration. 

Examples of Important and Essential Duties: 

• Procurement Process & Policy Reform: Lead initiatives to improve City procurement and contracting processes, including business process redesign, policy and legislative changes, and exploration of emerging technologies such as AI. Identify pain points and opportunities for improvement, develop solutions, and lead implementation of reforms that reduce administrative burden while appropriately managing risk. 

• Technology Procurement Reform: Lead initiatives to make the City’s technology purchasing processes faster, clearer, and more effective. Projects may include streamlined pathways for lower-risk technology purchases, improvements to City contract templates and purchasing programs, and reforms to cybersecurity review and procurement processes. 

• Procurement Systems & Digital Tools: Lead the design and implementation of citywide applications, tools, and technology that improve procurement operations and the supplier experience. Translate business needs into system requirements and coordinate with technical teams and end users to develop solutions such as tools for searching contract documents, managing supplier compliance documentation, and improving access to procurement information. 

• eProcurement Implementation: Lead OCA’s planning and implementation of a new eProcurement system, including procurement and contracting, business requirements, system configuration, testing, data and process readiness, user onboarding, change management, and risk and issue resolution. 

• Team Leadership & Supervision: Supervise and develop staff responsible for data, performance, and systems work, including setting priorities, assigning and reviewing work, providing coaching and feedback, and supporting staff development. Provide strategic direction for the team’s portfolio.  

• Cross-Functional Project Leadership: Build and manage strong working relationships across OCA and with key City partners, including CMD, the Department of Technology, CON Systems, and other departments. Establish project governance, workplans, communications, decision-making structures, and performance measures to keep complex, multi-stakeholder initiatives moving forward.