Lead Medical Records Technician (ROI)

The MRT (ROI) reviews and processes requests for Patient Protected Health Information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party. To perform this task, an MRT (ROI) must possess expertise in all applicable Federal laws, rules, and regulations regarding release of health information.