Senior Field Assembly & Installation - West Chester/Lancaster

Summary: This position will be onsite in Lancaster, PA 

Essential Duties/Responsibilities:

The Senior Field Assembly and Installation team will be responsible for installing, maintaining, assembling and repairing industrial power systems enclosures & components in various settings such as manufacturing plants, power stations and construction sites. This position requires a highly skilled field specialist who serves as a subject matter expert, works independently with little to no direction, solves complex field problems, and provides technical direction to customers, subcontractors, and project teams. The role will ensure systems are assembled correctly, troubleshoot and diagnose issues, and work with engineers, electricians and construction site management teams. Position is required to follow all safety, industry, and company regulations, policies, and procedures.

Perform skilled welding, pipe fitting, fabrication, mechanical assembly, and related field work required to complete installations and resolve field issues.

Operate and test industrial equipment and systems as required to support installation, commissioning, troubleshooting, and customer acceptance.

Audit field installations for quality, workmanship, compliance with drawings and specifications, and adherence to safety and company requirements; identify and drive corrective actions as needed.

Train customers and site personnel on equipment operation, maintenance, troubleshooting, and safe work practices.

Provide technical direction to site subcontractors and support customers, engineers, electricians, and project teams to ensure work is completed correctly and safely.

Work independently in the field with little to no direction, using sound technical judgment to diagnose problems, determine root causes, and implement effective solutions.

Serve as a subject matter expert in field assembly, installation, commissioning, troubleshooting, and repair of industrial power systems and related equipment.

 

• Responsible for all onsite assembly, installation, diagnostics, testing, troubleshooting, fitting, repair, maintenance and installation of parts, fuel and/or exhaust systems and will be required to have an intermediate working knowledge of electrical schematics and wiring practices.

• Perform preventative maintenance as needed, a keen eye for manufacturing imperfections is key with the ability to take corrective action as needed.

• Successful at fabrication and installation of custom parts or components

• Proficient with hand and power tools, welding equipment, precision instruments

• Must be a critical thinker, solving complex problems under pressure and posses a good understanding of blueprints, schematics, and engineered drawings.

• Review service orders, schedule and coordinate field service appointments for repair work in a timely manner.

• Develop and implement a troubleshooting plan based on the information given.

• Remain flexible with changing field and site conditions adjust timelines accordingly.

• Deliver top notch service and customer assistance during site visits building and maintain client relationships. Resolving any difficult customer situations with professionalism and tact.

• Review service reports with customers to verify required work has been completed to customer satisfaction and obtain signature.

• Effectively communicate quality control and engineering related issues to drive product improvements.

• Foster team unity working in close collaboration across the company to create positive working relationships with clients, coworkers and team leaders.

• Produce detailed service reports and accurate timekeeping for all field visits.