Product Manager, Workflow Automation (Ad Sales)

NBCUniversal Advertising Products & Solutions (AP&S) is responsible for the product development and project management of NBCUniversal’s full advertising technology suite. From sales support to campaign execution, delivery, and billing, our division services both internal and external customers in support of NBCUniversal’s $7B+ annual advertising business. Together, we’re building the platform that powers the future of advertising at NBCU. 

The Advanced Products and Capabilities team within Advertising Products and Solutions is looking for a Product Manager, Workflow Automation, to help us deeply understand how Ad Sales operates today—and to reimagine how it should operate tomorrow. This role sits at the intersection of business process, automation, and AI, with a mandate to modernize and streamline how our internal teams and external partners transact with our company. This role will work across all business groups to organize, shape, and evangelize the automation work (including AI) taking place across the product organization, with a goal to identify duplication, surface synergies, and drive cross-team collaboration. 

The ideal candidate is a highly collaborative product manager who is passionate about media, ad technology, and automation, and who brings strong product execution skills, stakeholder communication abilities, technical fluency, and a willingness to take ownership where needed.  

Responsibilities 

• Become a deep expert in NBCU’s Ad Sales landscape & processes, understanding end-to-end workflows across all lines of business, systems, and teams, identifying pain points, inefficiencies, and manual steps 

• Support and execute automation strategies that improve NBCU Ad Sales operations, through system-to-system integrations, workflow automation, and AI-enabled solutions 

• Partner closely with Sales, Strategy, Planning, Ad Operations, Insights & Measurement, Product, and Data teams to define requirements and align on thoughtful solutions. 

• Own and manage a centralized intake process for automation opportunities, tracking requests, dependencies (e.g., system access, cyber approval), and prioritization across teams 

• Drive alignment across teams to ensure automated workflows integrate cleanly across the broader ecosystem 

• Generate and own cross-functional Automation/AI roadmaps in collaboration with all business groups and identify synergies across teams to increase value return 

• Ensure automation improves the business experience by reducing friction in how we transact, communicate, and execute 

• Drive visibility into automation initiatives to leadership and the business at large, providing clear updates, progress tracking and visibility into risks, dependencies and impact 

• Serve as a subject matter expert on Ad Technology and the application of AI within advertising workflows 

• Support change management efforts, including training, documentation, and rollout planning to drive adoption of new automation workflows 

• Partner with third-party vendors on workflow development, platform updates, and issue resolution 

• Create vendor engagement frameworks to evaluate and onboard new automation and AI solutions 

• Track insights and contribute to KPI development to evaluate and optimize existing product capabilities