Manicurist

Responsible for guest satisfaction in the spa by performing high quality nail services and maintaining spa standards throughout all procedures.

• Possess knowledge of the spa’s manicure and pedicure treatments and the products used, their benefits, and ingredients and be able to communicate these to guests.

• Provide excellent nail services to all spa guests as well as grow guest requests for services.

• Follow all established treatment protocols for the proper and consistent execution and do so within specified timelines and without deviation.

• Assists guests with retail product selections and educate them on correct use.

• Meet or exceed retail goals.

• Notify spa desk personnel of service upgrades and / or changes.

• Display professional appearance and conduct at all times with both guests and other team members.

• Assist in other areas of the spa as needed including reception, spa attendant duties and retail areas without being prompted to do so.

• Maintain equipment, supplies, and work related area in accordance with room standards on a daily basis.

• Assist in training of nail services to new employees.

• Read log books, communications boards, memos daily and be responsible for service standard testing and information contained therein.

• Complete all established checklists, housekeeping items, stocking of stations.

• Adhere to all company policies and procedures.

• Perform any and all duties assigned by management.