SaaS Platform Engineer

The Opportunity: 

CapTech is seeking a SaaS platform engineer to play a hands-on role in the engineering, administration, and evolution of our enterprise application ecosystem. 

This is not a traditional “support-only” role. You will serve as a technical owner and subject matter expert for critical SaaS and cloud platforms, driving automation, security, scalability, and user experience improvements across the organization. You’ll partner closely with ITOperations, InfoSec, and Business teams to design solutions that scale and you’ll have the autonomy to influence tooling, architecture, and operational standards. 

If you enjoy deep technical problem-solving, building elegant automation, and improving how modern enterprises actually work, this role offers meaningful scope and visibility. 

What You’ll Do: 

• Act as a technical owner for a portfolio of SaaS and select on‑premises platforms supporting CapTech employees 

• Evaluate, pilot, and implement AI-enabled tools that improve productivity, support, and operational insight 

• Design, implement, and continuously improve application configurations, integrations, and access models 

• Lead automation initiatives (AI Agents, PowerShell, APIs, workflows) to streamline provisioning, access management, audits, and operational processes 

• Serve as a subject matter expert for the Microsoft ecosystem (M365, Entra ID, Power Platform, Intune, Copilot) 

• Design and manage SSO integrations using SAML and OIDC, ensuring secure and consistent access patterns 

• Partner with Security and IT Leadership to enforce least‑privilege access, governance controls, and audit readiness 

• Influence change management practices aligned with ITIL, balancing agility and stability 

• Analyze trends, risks, and usage patterns across platforms to inform roadmap decisions