Director of Operations

Position Overview

The Director of Operations is the operational leader of the school and is critical to the successful and efficient running of KIPP Nashville schools. This role ensures the implementation and maintenance of clear operational systems that allow the Principal and Assistant Principals the opportunity to focus on students, families and instruction. The Director of Operations is an individual who embraces innovation and continuous improvement, is willing to get their hands dirty, and relishes the challenge of finding ways to work smarter. The Director of Operations will report to the Principal and regional Head of School Operations.

Responsibilities of the Director of Operations will include, but are not limited to:

Recruit and Enroll Students

• Ensure full enrollment of the school at all times 

• Refine and execute student recruitment plans including mailings, phone calls, events, etc.

• Refine and execute student enrollment plans 

Team Management

• Directly manage school operations team, operational interns, and volunteers

• Manage growth and development of operations team members 

School-Wide Operational Systems Management

• Work in close partnership with Principal and leadership team to ensure aligned procedures for school

• Refine and execute student attendance plan to meet school and regional goals

• Ensure accurate collection of daily student attendance in student information systems

• Ensure contact with late/absent students

• Design procedures for and manage daily student arrival and dismissal, including tardiness and early dismissal

• Design procedures for and assist families and visitors

• Ensure response to all incoming communication for school

• Manage regular external communications including behavior and academic reports, school newsletter, and notification of unexpected changes

• Enure all staff and students have all supplies and materials needed to be successful

Finance

• Partner with the Principal to build and monitor school budget

• Obtain bids; make, receive, distribute, and track purchases

• Manage school credit cards including collecting/submitting receipts

Transportation and Food Services

• Oversee daily student bus transportation to and from school

• Coordinate school field lessons

• Serve as a liaison between school and transportation team, and serve as primary point of contact for bus issues

• Ensure meals are served on time and food services staff have the necessary tools

• Serve as a liaison between school and food services team, and serve as primary point of contact for any issues

Human Resources

• Serve as liaison between regional Talent Team and employees regarding onboarding, licensing, and any other issues 

• Manage entry/exit process for new/departing employees

• Design and oversee staff attendance and PTO tracking process

Physical Environment of School

• Ensure teachers have the necessary classroom tools they need

• Conduct campus audits

• Oversee maintenance of all school spaces

• Serve as liaison for student uniforms vendors and 

• Manage and oversee the school’s facilities and physical condition of building and site

Technology and Assessment

• Track computer equipment inventory

• Serve as a liaison between school and technology and data teams to ensure all tech and software needs are met 

• Serve as the assessment coordinator for the school (i.e. attend district assessment meetings, receive and return assessment materials)

• Manage campus-wide IT including internet, server, landline phones, copiers, printers are all in working order

Growth Mindset

• Willing to offer support and receive constructive feedback from colleagues in order to create a professional working atmosphere that is conducive to change and improvement

• Participate in school-wide and individual professional development, including pre-service training over the summer and weekly during the academic year

Other

• Perform duties such as monitoring lunch, arrival, dismissal, covering classes, etc.

• Carry out any additional daily school duties as decided upon by the Principal

• Ensure effective field lessons, school events, and extracurricular activities

• Model school core values and character strengths at all times