Customer Service/Information Services Support Representative

Job Description: GENERAL SUMMARY: Provides customer service and technical support to internal and external customers by processing orders, answering questions, resolving issues, and supporting office and warehouse systems. Serves as a primary point of contact for customer inquiries, sales support, transportation support, and I.S. support desk requests. ESSENTIAL JOB FUNCTIONS: Answers incoming phone calls for customer service and the support desk; provides assistance with customer inquiries, or…