Pilates Manager, Upper East Side

The Pilates Manager serves as the department’s business leader. This person creates and supports team culture to drive operational excellence and deliver a superior member experience. Pilates Managers are goal-oriented, results-driven, eager to interact with members, and excited to develop and manage a team of high-performing talent. Other duties not listed here may be assigned as necessary to ensure proper department operations. 

Operational Management:

• Strive to achieve monthly and annual department financial goals 

• Ensure the quality delivered through complimentary and paid Pilates services results in continued Pilates engagement   

• Attend weekly club management meetings and monthly meetings with Pilates Instructors  

• Collaborate with Membership Advisors to offer Pilates business 

• Organize and participate in club special events 

• Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities 

Leader of Team Culture:

• Collaborate with all departments of the club to achieve interdepartmental synergy 

• Facilitate team meetings to create a positive team culture and promote continuous growth and development 

• Behavior and performance management of Pilates instructors to maintain a high-quality team that upholds the brand standards and expectations of their role  

• Build and manage one’s own Pilates business while coaching and supporting the team to do the same 

• Active hiring partner and participant in the interview process 

• Responsible for providing an excellent candidate experience by efficiently scheduling interviews and making hiring decisions 

• Proactively assess and communicate staffing needs to achieve monthly and annual hiring goals 

• Lead the operational and sales components of new-hire onboarding 

Learning & Development:

• Training and developing of new and existing Pilates Instructors to build and maintain their businesses

• Share & promote our Pilates continuing education workshops 

• Opportunity to participate in the Equinox Pilates Education Program