Assistant Manager CityWalk Food

Responsible for daily supervision of the operation of quick service branded venue. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.

Essential Functions

• To execute the Starbucks brand standards

• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures.

• With the direction of the venue Manager, execute strategic plans to optimize operational profits while maintaining quality, cleanliness, safety and Guest Service standards.

• Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.

• Supervises all hourly staff, provides work direction, performance reviews, and coaching to team

• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.

• Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.

• Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.

• Maintain or exceed weekly budgeted variable operations result: cost of goods and variable labor.  Adjust operations as necessary to budgets.

• Maintain a clean, safe and professional work area.

• Ensure proper hiring, and training content are maintained.

• Ensure the workforce is trained and proficient at operating venues.

• Performs other duties as assigned.