Family & Community Engagement Manager

RESPONSIBILITIES 

Family Engagement

• Execute KIPP Indy’s launch and family engagement strategy, including a school- and region-wide family communication and outreach plan 

• Collaborate with KIPP Indy regional and school-based leadership to develop a schedule of family programs, events, and services that directly support student success 

• Proactively build relationships and engage families and community members to attend neighborhood and KIPP Indy events 

• Coordinate family workshops and meetings that respond to identified family needs, strengthen families’ understanding of school systems and academic information, and support meaningful family participation 

• Leverage KIPP Indy systems and technology to maintain records of family

Data, Systems, & Execution:

• Own and maintain systems for tracking family outreach, engagement, participation, communication, referrals, and follow-up, ensuring information is accurate, current, and actionable.

• Analyze family engagement, attendance, enrollment, survey, communication, and other relevant data to identify trends, gaps, and families requiring additional outreach or support.

• Translate data into clear recommendations and next steps for school and regional leaders and monitor progress against identified actions.

• Develop and maintain trackers, workflows, calendars, and other tools that support consistent execution of family engagement strategies across schools.

• Monitor completion and effectiveness of family engagement activities, identify breakdowns in execution, and proactively adjust systems or processes to improve results.

• Independently learn and effectively use KIPP Indy technology platforms to manage information, communicate with stakeholders, and improve efficiency.

School Collaboration

• Collaborate with the KIPP Indy Managing Director of Family & Community Engagement and participate in weekly check-ins and team meetings  

• Cultivate strong relationships with a broad range of stakeholders, including students, families, and staff 

• Collaborate to foster a culture that supports the school’s vision and promotes respect and appreciation for all students, staff, and families 

• Collaborate with operations, student support, social services, and school leadership on enrollment, attendance, and student-retention efforts, including family outreach, identification of underlying barriers, connection to appropriate resources, documentation, and follow-up 

• Collect, monitor and assess family engagement information, including participation, survey completion, communication reach, and family feedback, and provide regular updates and recommendations to school and network leadership 

• Execute and monitor classroom-to-home communication ensuring families understand what is happening in the classroom and how they can support learning at home 

Community Coordination

• Participate in the Martindale-Brightwood Education Zone (MBEZ) partner meetings and the KIPP Indy monthly Community Council meetings 

• Help families identify, access, and navigate resources that support their overall well-being, while building their knowledge and ability to use community and school-based support systems independently. 

• Identify and cultivate relationships with agencies and organizations that can support academic success, improve conditions for learning, and strengthen students’ and families’ social-emotional well-being. 

• Manage all volunteers in the school, develop volunteer opportunities, keep records of volunteer work, and regularly recognize their service to the school 

• Collect program and service delivery information from providers and partners

COMPETENCIES

• Data & Systems Thinking

• Execution & Follow-Through

• Problem Solving

• Technology Fluency