2027 College Development Program (Operations) - Columbia, MD

Value and Beliefs of this Role:

The person in this role must provide world-class service to customers, colleagues, and communities. It requires a person of integrity, self-accountability, commitment to communicate openly and consistently, delivering results and having fun with laughter daily.  In this role we want you to grow with us and deliver results as an exceptional Program Manager. This job requires a person who remains professional, organized, detail and task oriented, as well as precise, thorough, and collaborative.

Responsibilities:

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.

• Build trust with existing customers by executing projects to successful completion.

• Collaborate with premier partners in vertical markets and industries such as transportation, global/enterprise accounts, utilities, financial/banking, healthcare, datacenters, federal, state and local governments, and K-12 & higher education.

• Partner with sales personnel to ensure project execution exceeds customer expectations, delivering exceptional service every day.

• Manage, oversee, and coordinate all aspects for small to medium projects of moderate complexity from award through completion of project.

• Effectively communicate project requirements to project team and wider organization as and when required and maintains accurate and up to date records of job status, job changes, material flow and other control records necessary for processing of internal and external reports.

• Effectively communicate and inform customers of project status, challenges, changes, and any other necessary information to ensure customer satisfaction.