Manager of Workforce Training & Pathways, Harvard Ed Portal

Job Summary:

The Harvard Ed Portal is a collaborative partnership between Harvard University, the City of Boston, the Harvard Allston Task Force, and the Allston-Brighton community. The Ed Portal is the Allston-Brighton community’s front door to Harvard’s educational resources (virtual and in person) in arts, wellness, and workforce and economic development. The Harvard Ed Portal’s Workforce Development Program focuses on supporting unemployed and underemployed Allston Brighton and Cambridge community members in their career explorations and searches.

The Harvard Ed Portal Professional Workforce Ready (PWR) and Pathways Programs focus on assisting individuals in Allston Brighton and Cambridge in entering in-demand careers in industries with well-paying opportunities that offer pathways for growth at multiple entry points.  Cambridge, Allston, and Brighton are hubs for STEM, including Healthcare and the Life Sciences industry. However, the Greater Boston area is rich with future-focused and climate-resistant industries that also provide excellent opportunities for professionals with various levels of education and training through credentials. The PWR Program, prepares adult learners with the professional skills to succeed in any 21st century career environment.

Job-Specific Responsibilities:

Program Development and Delivery 

• Support the development of and manage the delivery of Professional Workforce Ready (PWR), Pathways, and related programs and curricula

• Develop and oversee the delivery of culturally and developmentally appropriate professional and technical skills trainings for diverse cohorts of adult learners

• Maintain a current knowledge and awareness of workforce and economic trends and forecasts and a to-date understanding of career opportunities available within our region.

• Create and deliver Pathway Programs including but not limited to: biotech/life sciences; healthcare; architecture, engineering, & construction; IT, technology & innovation; green/climate sustainable jobs; and other industries with broad, well-paying, growth opportunities.

• Provide direct case management to individual cohort participants (trainees/interns) to mitigate attrition due to social and economic barriers and increase persistence and success in program completion and credential attainment 

• Maintain consistent communication with employer partners, internship hosts, volunteers, contractors, and external partners throughout program planning and execution to provide support, ensure a positive collaborative experience and offer proactive troubleshooting 

Partnership Management 

• Communicate with local workforce and adult ed partners to increase awareness of PWR, and Pathways programming and share information about connected training opportunities

• Plan and publicize a clear schedule for internal training programs, PWR and Pathways opportunities, including application cycles, qualifications, topics and industries

• Develop a referral process and network of nonprofit, adult ed, workforce, and employer partners to recruit diverse qualified participants from Allston, Brighton, & Cambridge  

• Steward strong relationships with existing local anchor employers and develop and maintain relationships with new employer partners, training program providers, and workforce development boards

• Develop and steward strong relationships with internal Harvard partners and external partners providing training, credentialing, or employment opportunities for Allston, Brighton, and Cambridge residents

• Represent the Workforce and Economic Development team at relevant events, meetings, and on committees related to career training and pathways programs, biotech/life sciences; architecture, engineering, & construction; IT, technology & innovation; green/climate sustainable jobs; etc.

Marketing and Outreach

• In collaboration with HPAC marketing team, create advertising and marketing campaigns for new and updated career pathways and training programs 

• Create, maintain, and leverage a database of program partners and supporters for outreach, referrals, recruitment, and program delivery, curriculum development, and Pathways Program sessions