Enrollment Services Coordinator

Job Summary:

The Faculty of Arts and Sciences Registrar’s Office (FAS RO) supports the students, faculty, staff, and alumni of Harvard College, the Griffin Graduate School of Arts and Sciences, and the John A. Paulson School of Engineering and Applied Sciences.

Job-Specific Responsibilities:

The Enrollment Services Coordinator is a primary point of contact for FAS Registrar’s Office constituents and serves as first line of customer service communication and principal source of information on student and faculty policy. The Coordinator provides high-quality service and contributes to the effective operation of the Registrar’s Office, including supporting all areas of Enrollment Services: student registration and course enrollment, billing, graduation, Administrative Board and Honor Council vote processing, student form processing, and support for non-degree programs. This position independently manages complex student record updates, triages record changes across the Enrollment Services team and conducts audits to ensure the accuracy of student records. Work closely with Registrar partner offices including the Office of Undergraduate Education, the Griffin Graduate School of Arts and Sciences Academic Programs and Student Success, Dean of Students Office, the Office of the Secretary of the College, and academic departments on undergraduate and graduate student-related matters. The coordinator also manages student employees and performs other duties as assigned.