Air Import Finance Agent

 

Operations:

• Ensure smooth and timely flow of air import shipments from arrival through final delivery, including broker turnovers and dispatch coordination 

• Track and trace air import shipments and proactively resolve operational exceptions

• Prepare, review, and distribute import documentation to brokers, customers, and internal teams

• Coordinate with airlines, truckers, customs brokers, and overseas offices to ensure service commitments are met

• Provide high-quality customer service through timely communication and issue resolution

• Maintain accurate and timely data entry within Expeditors’ operating systems

• Ensure compliance with internal Operational Process Standards (OPS) and external regulatory requirements

Finance:

• Ensure accurate, timely, and compliant customer billing 

• Manage Billed Not Paid / Paid Not Billed (BNP) items and assist with resolution of debits and credits

• Audit freight invoices and billing data to ensure accuracy and alignment with customer SOPs

• Monitor and resolve EDE and accounting-related errors for the department

• Support timely invoicing, add bills, and credit processes in accordance with district KPIs

• Communicate proactively with internal finance teams regarding discrepancies, corrections, and root-cause solutions