Bellperson

• Project a friendly, courteous and appreciative image to all guests and customers at all times.

• Greet all guests with a friendly professional Manner

• Communicate with guests, staff, and Tour Escorts about happenings on the property

• Be able to lift up to 50 lbs and place in room from hallways.

• Escort hotel guest to room and carry or transport luggage to and from the correct room.

• Be able to communicate with Front Desk, Valet, Transportation, Housekeeping and Facilities regarding guest service and needs.

• Provide efficient and informative services for guests.

• Make sure each guest’s specific needs have been completely addressed

• Maintain cleanliness and order in bell stand, luggage areas and lobby.

• Be able to communicate and write instructions to guests.

• Enforce adherence of parking policy at front entrance to Hotel guests.

• Ensure all tips received are treated correctly with the current tip policy for all Bellpersons.