Scheduling Administrator - Arena (PT)

Responsible for overall administrative operations of the Arena Events office including but not limited to: scheduling of staff and training, general correspondence, filing, and phones.

Job Functions

• Schedule Orleans Arena Staff including Ushers and Food & Beverage Staff based upon departmental requirements.

• Communicate and document call-ins, drop shifts and staffing shortages to the Events Services Supervisor and Manager. 

• Schedule EMT and Laundry Service for the Arena. 

• File and organize exception sheets and staff placement documentation upon completion of manager/supervisors review and entry. 

• Maintain the WhenIWork scheduling system as well as train and guide employees on the scheduling system

• Create day sheets, food coupons and any other event communication required for the departmental leads. 

• Answer, screen phone calls and route to the appropriate person, record phone messages accurately and deliver to the appropriate person in a timely manner, by following standard business phone etiquette practices.

• Greet and direct visitors and employees.

• Prepare personnel related forms and documents.

• Inform appropriate manager of any personnel-related matters.