Lead Slot Supervisor

Responsible for overseeing the operations of slots on a specific shift. Ensure 

compliance with gaming regulations, handle guest service issues, and monitor 

game integrity. Also responsible for managing staffing, resolving disputes, and 

maintaining a secure and fair gaming environment. Lead Slot supervisor is a bridge 

between upper management and staff, directing daily operations, guiding team 

members and ensuring quality standards are met.

• Creates and ensures a fun-filled, entertaining, and exciting environment.

• Acknowledge and greet guests warmly and sincerely on and off the game.

• Adheres to, interprets, supports, and explains established company policies 

and procedures as well as applicable local, state, federal, and other regulatory 

procedures

• Accountable for the adherence and/or enforcement of all written/internal 

controls and procedures within the casino.

• Responsible for having a full comprehensive knowledge of the internal controls 

and adhering to and enforcing the same.

• Coach, monitor, and develop the Slot team for improved performance.

• Develops, implements, maintains, and monitors an effective team member 

relations program through effective communication.

• Hires, trains, coaches, assesses, and reviews the job performance of 

subordinates, including both non-exempt and exempt team members.

• Analyzes and reviews department-related reports. Reviews and provides input 

for changes to the casino floor.

• Monitors and implements the issuance of comps.

• Assists in overseeing the operation of slots and ensures team members are 

following company, department, and state regulations.

• Ensures compliance with federal currency reporting requirements.

• Enters the table closers at the completion of the gaming day.

• Ability to add or adjust player reward credits through gaming activity ratings