Strategic Account Director - LinkedIn Sales Solutions

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

About the Strategic Account Director Role:    

You will be part of a team dedicated to working with our largest global Sales Navigator customers.  These organizations have made significant investments in our technology.  Some are ‘all-in,’ while many are in the midst of multi-year transformations of their salesforces, including the deployment of new CRMs, new sales methodologies, etc.      

Success in this role will require you to inspire executives and help them navigate change, while also rolling up your sleeves with program managers to help them keep the Sales Navigator project humming.  You will play a key role in leveraging cross-functional resources, including Customer Success and Insights, to make your customers successful. Lastly, you will work with your peers to co-architect the future of LinkedIn Sales Solutions’ Large Enterprise customer program and will be a key influencer in helping us further define the who/what/how to maximize value for our customers.    

Responsibilities:    

• Become an expert in LinkedIn’s platform, products, and associated tools (e.g.SFDC)    

• Manage the cross-functional relationships with our largest Sales Navigator Enterprise customers (including Sales, Sales Operations, Sales Enablement, Marketing, Procurement, Finance, IT)   

• Effectively communicate the LinkedIn Sales Solutions value proposition to inspire your clients to embrace a modern approach to sales    

• Champion Sales Navigator and Sales Insights to guide consultative, forward-thinking conversations with the client about their business needs    

• Establish and nurture executive-level relationships to align on LinkedInvision    

• Partner with a customer success manager to develop enterprise-wide Sales Navigator programs to end-to-end drive organizational change    

• Navigate complex organizational structures to find and inspire customer advocates to champion Sales Navigator within their organizations    

• Identify opportunities to upsell and grow the Sales Navigator relationship   

• Develop and execute strategic plans for the territory that will evolve and improve our sales process    

• Listen to the needs of the market and educate the product and marketing team    

• Deliver, and preferably exceed, against quarterly and annual customer success and revenue targets    

• Lead through example setting; serve as role model, coach, advisor, & mentor to elevate the team