Regional Account Manager, LinkedIn Sales Solutions

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.  

We are looking for a Regional Account Manager to join our LinkedIn Sales Solutions (LSS) Global Accounts team focused on growing and maintaining relationships and driving revenue growth with our most valuable strategic accounts. You will be responsible for creating and delivering value to our customers who have made significant investments in Sales Navigator as part of their growth strategies. You will be the customer-facing sales representative and play a key role in the global account strategy of your region with a high level of collaboration with the global account team. 

Responsibilities 

• Meet consistently with the Global Client Director of your named accounts to align on account goals, strategies and tactics for growth and then build territory and account plans 

• On a weekly basis, plan out your activities and meetings to ensure you are focused on your largest opportunities 

• Develop and execute a tailored value-based strategy for building strong partnerships with the most strategic group of customers for our business line 

• Exhibit business acumen and strategic thinking on a high level, ability to go deep into an account in alignment with their global strategy 

• Provide high-quality customer engagement activities with the solutions they invested in, for example quarterly business reviews, ROI conversations etc. 

• Build account plans for your named accounts that align with globally set strategy and identify key decision makers, regional approach, buying processes, current investment, product utilization and new revenue opportunities 

• Proactively grow the account off-cycle by selling pilots, add-ons and completing renewals 

• Conduct detailed discovery and needs analysis with both decision makers and end users to recommend the right solution 

• Establish a trusted relationship with your accounts by providing high-quality customer engagement activities (training, quarterly business reviews) with the solutions they invested in 

• Build custom presentations and demonstrations based on unique customer needs 

• Be open, collaborative and customer-focused in all communications and transactions with colleagues and clients 

• Negotiate and close all orders with the larger LinkedIn investment in mind and provide post-contract support to ensure product delivery and satisfaction 

• Use Dynamics 365 for daily activity tracking and, most importantly, forecasting   

• Coordinate and work with a cross-functional team of subject matter experts (customer success, consultants, and analysts) to support your accounts 

• Maintain ongoing communication with the Global Client Director to keep them updated on opportunities 

• Share your successful selling strategies and lessons learned with your team