Sales Strategy and Operations Associate

This role will be based in our New York office.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.       

As a Sales Strategy & Operations Associate, you will act as an advisor to leaders in the Customer Success (CS) organization and be responsible for helping crack the most important strategic and operational problems facing the business. Additionally, you will assess business performance and derive actionable insights focused on driving revenue growth, sales productivity, and customer value. You will also help drive operational excellence, ensuring data and operational foundations are maintained to allow the business to run efficiently. This individual is also responsible for leading, executing, and scaling new initiatives in partnership with cross-functional stakeholders.    

Responsibilities:    

• Advise senior members of the CS organization on growing and optimizing their businesses by making data-driven, actionable recommendations that help them achieve their long-term strategic priorities     

• Track business performance and provide insights and recommendations to advise CS leadership and inform day-to-day decisions     

• Lead operational processes of the CS organization, such as territory management, reporting, and dashboard development   

• Drive strategic planning processes through data-driven recommendations, including customer segmentation, headcount planning, and territory planning    

• Lead and provide recommendations on a variety of strategic, cross-functional projects that will shape LinkedIn’s go-to-market motion. Present insights and recommendations to executives and global Sales Operations partners     

• Establish strong working relationships with peers in other Sales Operations teams and cross-functional partners (Business Operations, Sales leadership, HR, Finance, and Systems teams) to achieve objectives