Sales Engineer, Commercial Mid-Market

ABOUT HEX

Hex is growing our team of builders on a mission to make everyone a data person. Our platform solves key pain points with today’s data and analytics tooling, and empowers anyone to explore data using natural language, with or without code, on trusted context. Thousands of customers like Ramp https://hex.tech/customers/ramp/, Figma https://hex.tech/customers/figma/, Stubhub https://hex.tech/customers/stubhub/, Anthropic, and Gamma love Hex https://www.g2.com/products/hex-tech-hex/reviews for our beautiful UI, agentic superpowers, and boundless flexibility.

Hex has raised over $100M from leading investors like Sequoia, a16z, Snowflake and Amplify. With office hubs in San Francisco and New York, as well as remote team members throughout the US and UK, we’re a high-agency team that ships fast and has fun doing it. Check out our Intro to Hex video https://www.youtube.com/watch?v=qAXsnrNlavk and employee handbook https://www.notion.so/hexhq/Hex-Handbook-9fff0d42860e4f70815c599e0d1664d6 to learn more about what it’s like to work at Hex.

Hex's user base is continuing to grow rapidly. We are hiring a Sales Engineer to partner with potential customers to support their Hex evaluations.

ABOUT THE ROLE

Hex is redefining how teams work with data - combining notebooks, apps, BI, and AI-native workflows into a single collaborative analytics platform. Companies like Anthropic, Cursor, and Brex rely on Hex as a core part of how their data teams operate.

We’re at an exciting stage of growth. Hex is scaling rapidly, with strong momentum in the mid-market and SMB segments. This is a high-impact moment to join: our go-to-market motion is accelerating, our AI capabilities are fundamentally changing data work, and Sales Engineers play a central role in shaping how we win. In this segment, our deals move quickly and there’s a new challenge, competitor, or product feature for you to learn every day!

As a Mid-Market SE, you will leverage your product, ecosystem, and technical expertise to shape how our potential customers evaluate and adopt Hex. You will partner closely with the Sales team to help prospects understand the challenges in their current state, connect Hex’s value to those challenges, own the technical evaluation, and set them up for long-term success as a customer. This is a consultative, highly technical position where you’ll be hands-on with prospects, influence deal strategy, and inform product direction.

If you want to learn more about the team, what we do, and how we work, please check out our team page https://hexhq.notion.site/the-customer-team-hex!

WHAT YOU WILL DO

- Serve as a trusted technical advisor to data teams & leaders (think: Data Scientists, Analysts, Data Platform Leads, etc.) and build strong relationships to help them get the most out of Hex during their evaluations

- Own the technical sales cycle and work with end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept

- Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership

- Inform the product roadmap by synthesizing product feedback from prospects to share with internal Engineering & Product teams

- Project manage the architecture, security, and technical reviews that prospects require

- Develop content to support users who are a part of evaluations ie. demo projects, documentation, videos, etc.

- As needed, travel to customer on-sites and marketing events to deliver demos and build strong customer relationships

WHO YOU MIGHT BE

You might be a fit for this role if you have:

- 4+ years of professional work experience

- 2+ years in a Sales Engineer, Solutions Engineer, or similar customer-facing technical role

- Experience working with Mid Market customers (250-2500 employees)

- Experience with land POC/Technical Sales Motions

- Familiarity with data science tooling and workflows, including SQL, and BI tools (Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks.)

- A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems

- You're an excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders

- A generalist technical skillset: you don't need a CS degree, but should have a passion and interest for technology and be a creative problem solver

- Experience or interest in working in an early-stage startup environment

The OTE (base + variable) range for this role is: $185,000 - $228,000.

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.