Account Executive, Small Business

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

We are seeking a gifted and talented Account Executive to join our Berlin office.

This role involves engaging qualified strategic prospects, demoing the Aircall solution, providing technical assistance, successfully navigating a proof of concept and negotiating contracts. It is a fast-paced role that fits high energy and smart sales people.

Key Responsibilities:

• Manage prospects in the SMB segment from qualified lead to closing;

• Use outbound selling strategies to create pipeline and find new business;

• Position and articulate the Aircall value proposition to your prospects;

• Educate prospects through complex sales-cycles in order to create excitement and enthusiasm across multiple stakeholders;

• Work side by side with Sales & Business Development Representatives to identify business opportunities in your pipeline;

• Forecast your monthly revenue achievements, crush your quota and deliver revenue;

• Represent Aircall with integrity and professionalism at all times in all written and oral communications.

Qualifications:

• Fluent in German with a full professional proficiency in English.

• 2 to 5 years of sales experience is mandatory.

• Knowledge of sales methodologies such as SPICED / MEDDIC a bonus.

• Successful track record of closing net new business and generating your own pipeline through prospection.

• A proactive, driven sales approach to identify and communicate business pains and outcomes, drive urgency and take end to end ownership for quota attainment.

• Demonstrable organizational and time management skills.

• Competitive and driven to achieve goals, build new skills and bring new ideas on how to do things faster and better.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.