Associate Executive Director

• Act as the on-site executive for all operations, including being the main point of contact for all staff, residents, prospects, community organizations, government agencies and the public when needed. 

• Maintains resident retention by working with residents and their families, dealing with any issues that arise.

• Responds and follows up with all walk-ins, phone-ins, mail-ins timely and appropriately.

• Keeps up to date with information about competitors.

• Meets all expectations of meaningful contacts, leases and occupancy.

• Maintain budget accountability and cash flow; aggressively anticipate and minimize negative budget variances and deficits.

• Hire, train, discipline, and terminate employees in accordance with Senior Lifestyle Corporate policy. 

• Maintain all local, state, and federal licenses for the community.

• Lead staff meetings. 

• Promote and protect resident rights; assisting residents to make informed decisions and treating them with dignity and respect. 

• Become an intricate part of the community in social and civic affairs by representing the community in local, state, and professional organizations. 

• Manage other support level and management roles as needed.