Style Advisors, San Ramon

We are looking for energetic, creative, and enthusiastic Style Advisors to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.

ESSENTIAL FUNCTIONS

• Immediately greet all customers as they enter the Shop

• Provide courteous, attentive service throughout the Shop including at fitting room, on sales floor and at checkout

• Handle all returns/exchanges courteously and professionally

• Achieve monthly sales goals (individual and contribution to store monthly goal)

• Ask questions of each customer to help in determining their needs

• Suggest items to meet the customer’s needs

• Communicate information to the customer about the quality, style, fabric and fit of the merchandise

• Suggest additional items the customer may be interested in

• Thank every customer for visiting the shop regardless of why they came in (to purchase, make a return or just browsing)

• Successfully complete register and Style Advisors training.

• Keep the Shop neat, clean and organized at all times.

• Use proper phone etiquette and greeting at all times

• Follow up on all customer requests and return customer phone calls in a timely manner.

• Properly fold and size all merchandise.

• Keep window displays current with newest merchandise.

• Keep stock space clean and organized.

• Participate in all shop contests.

• Refer non-member customers to a Membership Advisor.

• Communicate effectively with Shop Manager on all customer service issues.

• Work effectively with all staff members.

• Other duties as assigned