Associate Manager, New Verticals - Affordability Strategy & Operations

About the Team

New Verticals launched in 2020 to take the DoorDash marketplace beyond restaurants: it now spans 100,000+ grocery, convenience, alcohol, retail, and DashMart stores and has made DoorDash the #1 third-party marketplace for grocery and retail in the US.

Within New Verticals, the Consumer Strategy & Operations team focuses on building consumer growth levers through many different outlets. The Pricing & Affordability team is redefining what value means in delivery. Our mission is to make DoorDash the smartest, most affordable place to shop. The pricing, fee, and savings systems we build are a big part of why customers choose DoorDash and stay. We're building toward a future where every customer feels DoorDash is worth it on every order. Getting there takes sharp, quantitative thinking about how we price and where we invest.

About the Role

As an Associate Manager, you'll be the core owner behind how we approach consumer strategy using pricing as a growth lever, with a deep focus on fee structure and affordability. You will spend your days understanding our end to end financials by looking at the ins and outs of our P&L, order data and pricing data to drive changes to how we make DoorDash more affordable for our consumers. You’ll work closely with Finance, Analytics, and Product in forecasting consumer and financial impacts, building pricing models, design A/B tests, and launching new fee structures. It's a high-visibility seat at the intersection of strategy, operations, and finance - your analyses will inform decisions that reach millions of customers.

The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction through building product visions, synthesizing complex analyses and testing every idea — all while leveraging AI to uplevel how we operate. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. This is an individual contributor role reporting into a Senior Manager on the New Verticals Affordability team within the broader New Verticals Consumer organization.

You’re excited about this opportunity because you will…

• Analyze. Run SQL queries and build Excel models to quantify the consumer, operational, and financial tradeoffs of fee changes, leveraging AI tools like Claude & Cursor to automate and move faster.

• Build with AI. You'll use AI tools to automate manual processes, build new prototypes and develop product visions. You'll be expected to push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team.

• Forecast. Partner with Finance to project how pricing decisions will play out, and track actuals against those projections once programs are live.

• Experiment. Work with Analytics to design A/B tests across markets and verticals, and translate the results into crisp read-outs and recommendations for senior leadership.

• Operate and Collaborate. Own the metrics and dashboards for your programs, sharing with partners across the New Verticals organization.

We’re excited about you because…

• You have 4-6+ years of success in highly analytical roles: investment banking, corporate FP&A, management consulting, corporate strategy, or business operations is required.

• You're energized by AI tools — and you actively experiment with them. You don't wait to be told how to use a new tool; you’re already exploring tools like Claude, Cursor, Gemini and more. You bring a builder's mindset to AI: using it to automate the repetitive, accelerate the analytical, and unlock work that would otherwise require a larger team. You're comfortable with a role whose scope will continue to shift as AI becomes more capable, and you see that as an opportunity rather than a threat.

• You enjoy ambiguity. You break messy, open-ended problems down from first principles and turn them into clear plans, taking responsibility for moving things forward.

• You are analytical. You thrive on analytical tasks, building models and forecasts from scratch.

• You have a completed Bachelor's Degree, MBA a plus.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$105,400—$155,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .