Private Dining Coordinator - Eataly Flatiron

The Private Dining & Events Coordinator to support the sales and execution of private events, catering, and banquets across our NYC locations. This role is ideal for someone who is organized, guest-focused, and excited to grow within a dynamic hospitality sales environment. The coordinator works closely with the Private Dining Manager to ensure seamless planning, communication, and on-site coordination for events of all sizes. Reports to the Private Events Sales Manager and General Manager of Restaurants.

Event Coordination & Guest Communication

• Respond to private dining and event inquiries in a timely, polished, and professional manner

• Schedule and conduct site visits and walkthroughs with potential clients

• Assist in preparing proposals, contracts, and BEOs

• Support client communication pre- and post-event (menus, timelines, headcount, etc.)

Administrative & Platform Support

• Maintain accurate records in event management platforms (Tripleseat, Reposite, etc.)

• Help track deposits, payments, and required documentation

• Coordinate details with culinary and service teams to ensure accurate event planning

• Prepare printed menus, signage, and event collateral as needed

Day-of Event Support

• Assist with event setup and breakdown alongside FOH and BOH teams

• Greet clients and serve as their on-site point of contact

• Liaise between client and service team to ensure expectations are met

• Monitor service flow and timelines to support smooth execution

Reporting & Feedback

• Support post-event recaps and feedback collection

• Log guest feedback and identify trends for continuous improvement

• Communicate regularly with the Private Dining Manager and Corporate Coordinator