Restaurant Floor Manager - Eataly Downtown

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and Restaurant GM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees

• Documents, investigates, escalates and resolves all employee and guests incidents

• Ensures exceptional service standards are consistently met and that activities are carried out effectively

• Inspects dining room and storage areas to ensure compliance with health and safety regulations

• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications

• Reviews financial information such as sales, inventory and costs to monitor budget

• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.

• Performs other duties as required or assigned