Director of Product Development

The Director of Product Development is a high-impact leadership role responsible for the end-to-end execution of the software product roadmap. Sitting within the Technology organization, you will lead a multi-disciplinary team of engineers and product owners to transform strategic requirements into high-quality, scalable software. Your success is measured by the predictability, quality, and speed of the development organization.

Core Responsibilities:

1. Product Strategy & Innovation

• Define and communicate a compelling product vision aligned with the company’s technology strategy and long‑term growth objectives.

• Identify emerging technologies (AI/ML, cloud, integrations, automation, etc.) that can create competitive advantages or unlock new product opportunities.

• Evaluate and prioritize product initiatives based on customer needs, feasibility, scalability, and ROI.

2. Leadership & Team Development

• Lead and mentor a multi‑disciplinary product organization (product managers, UX designers, data analysts).

• Build a strong product culture centered on data‑driven decision making.

• Recruit, develop, and retain high‑performing product talent.

3. Full Product Lifecycle Management

• Own delivery across the entire product lifecycle—discovery, user research, prototyping, backlog management, agile development, launch, and iteration.

• Work with Engineers to define technical requirements, architectural constraints, and delivery timelines.

• Ensure product design meets usability, security, compliance, and scalability standards consistent with modern tech environments.

4. Customer & Market Insight

• Conduct user research, usability testing, and continuous customer feedback loops to validate concepts and refine product direction.

• Monitor industry trends, and customer behavior across digital platforms.

• Translate insights into clear product requirements, user stories, and roadmap decisions.

5. Cross‑Functional Collaboration

• Collaborate with Engineers to ensure timely, high-quality product releases using agile frameworks.

• Work with UX to deliver intuitive, elegant digital experiences.

• Partner with Data teams to define analytics, instrumentation, and KPIs that measure product success.

• Coordinate with Marketing, Sales, and Customer Success on positioning, pricing, training, and launch readiness.

6. Product Launch & Go-To-Market Execution

• Lead planning and execution of feature and product launches, ensuring alignment across departments.

• Drive product messaging, release documentation, and go‑to‑market enablement.

• Monitor early adoption metrics and guide rapid iteration to optimize the customer experience.

7. Performance Management & Portfolio Optimization

• Track and report product performance using KPIs such as activation, retention, engagement, NPS, ARR/MRR contribution, and operational efficiency.

• Continuously refine the product portfolio, including sunsetting or redefining underperforming features.

• Provide executive insights and recommendations to influence strategy and investment decisions.