Customer Service Representative

The Customer Service Representative will take customer service-related calls from our member florists including billing calls and confirming floral orders for their shop. Each interaction with our florists should be used to reinforce Teleflora's commitment to superior Customer Service. 

You'll assist our member florists with their questions, requests, product purchases, and problems.

Incoming calls may include, but are not limited to the following:

• Flower Orders

• Product Orders

• Directory Orders and Changes

• Credit Card Product and Equipment Orders

• Credit Card Equipment Troubleshooting

• Customer monthly statements

• Web Hosting

• Additional duties as needed